Group Management- Sales- Genealogy- E-Account- Knowledge Centre- E-Learning
Customer Service- Consumer Records- Periodical Maintenance- Consumer Sales Analysis Marketing Management- Event Management
Information- Sales/Service History- Maintenance Alerts- Knowledge Updates
Gain a step ahead of your competition by improving your back-end and workflow while spending less time wandering aimlessly through columns and rows of customer databases and spreadsheets.
Enhance and bridge the relationship between enterprise, networker, and consumer with the features and benefits that Solucis CRM Suites offers. Truly the power of information at your fingertips.
Contact & Lead Management
- Lead Database
- Automate Lead Development
- Integrated E-mail Marketing
- Identify sales-ready prospects
- Graphical Analytics & Reporting
- Build a rich, single view of all marketing interactions between each consumer and the company
- Automate tasks and follow-ups
- Calendaring & Scheduling
- To-Do Lists
- Pipeline Follow-Ups & Analysis
- Cross-sell & Upsell Analysis
- Inventory Control
- Import and Export feature
- E-mail Management - Automate e-mails and ready-to-use e-mail templates
- SMS Management - Automate SMS to the right people
- Event Management - Allow setting up of budgets and measure ROI of roadshows, campaigns.
After Sales Management
- Case Management
- Service Management
- Process Automation - Streamline processes and reduce manual and repetitive work
- Business Activity Monitoring - Better monitoring of sales, marketing, and after sales service
- Real-time sales activity, marketing activities, forecast status
- Customised graphical analytics
The Solucis CRM Suites is an integrated solution used to track, organise, and report on all prospects and consumer activities and transactions. The connection between management and consumer is instantly bridged with relevant and reliable information. Right at your fingertips, up to date information can be directly accessed with this technology-driven strategy designed specifically for enterprise networks to strengthen and enhance their relationship with valuable prospects and consumers. All of this while enabling these companies to deliver and maintain the necessary levels of customer service and support.
- Segment your prospects and consumers based on various relevant factors and parameters while tracking their preferences in both buying behavior along with overall activity.
- Experience greater success with marketing and promotional activities with properly targeted consumers and prospects. Use our built-in marketing management system that supports e-mail, SMS, and event management.
- Improve service excellence - customer service and support, while reducing response time. Improve retention rates and garner new prospects easily.
- Focus your time to streamline sales and service processes for easy analysis and follow-up action.
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